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August 26, 2024

Solving Daily Dealership Challenges with PureCars' CDP, The AutoMiner

Dealerships today navigate a complex landscape of digital marketing challenges, from targeting the right audience to automating campaigns and managing inventory. PureCars' AutoMiner Customer Data Platform (CDP) is here to address these challenges with a suite of powerful tools designed to enhance your marketing strategy and streamline operations.

1. Elevate Your Customer Data Quality

Challenge: Outdated or duplicate customer data can hinder your marketing efforts, making it difficult to target the right audience effectively.

Solution: The AutoMiner’s "Golden Customer Record" merges and cleanses data from various sources, creating a comprehensive customer profile. This profile includes ownership history, purchasing behaviors, and more.

How It Works: The AutoMiner integrates data from CRM, DMS, and other lists, validating and updating it through partnerships with external data providers, and removing duplicates. The result is a detailed profile that includes insights into equity, lease and loan data, and past interactions. This enriched data is exportable for use across multiple marketing platforms and can be supplemented with conquest lists to expand your reach and improve your database.

2. Campaign Automation and Workflows

Challenge: Managing and streamlining marketing processes can be time-consuming and inefficient.

Solution: The AutoMiner’s Campaign Automation feature uses clean data to create segmented marketing lists and automate workflows. This ensures a smooth customer journey from start to finish.

How It Works:

  • Streamlining Marketing Processes: Automate repetitive tasks to guide customers efficiently through their journey.
  • Multi-Channel Integration: Integrate email, video, and SMS into workflows to connect with customers via their preferred communication channels, enhancing engagement.
  • Dynamic and Real-Time Engagement: Dynamic lists automatically add customers meeting specific criteria to workflows, with real-time feedback providing lists of interacting customers every 24 hours. This enables prompt follow-up with personalized touches from Sales, Service, or BDC departments.

3. Moving Aged Inventory Through Enhanced Email Tactics

Challenge: Traditional email marketing may struggle with outdated inventory listings, leading to missed opportunities and reduced customer trust.

Solution: The AutoMiner’s Real-time Inventory Display Engine (RIDE) feature offers dynamic emails that enhance your marketing outreach.

How It Works:

  • Effective Targeting: Use advanced filters to target vehicles based on days on the lot, mileage, and price, ensuring your messages reach interested buyers.
  • Optimized Profitability: Promote aged inventory effectively to clear out older stock and maximize profits.
  • Dynamic Content: RIDE emails update automatically with the latest inventory data, keeping listings relevant and engaging.
  • Enhanced Customer Journey: Each RIDE email includes direct links to vehicle detail pages (VDPs), making it easier for customers to move from interest to purchase.

Conclusion

PureCars' CDP, the AutoMiner provides dealerships with advanced tools to tackle key marketing challenges. By improving customer engagement, streamlining campaign management, and optimizing inventory turnover, the AutoMiner helps dealerships stay ahead in the dynamic automotive space. PureCars' solutions are designed to meet today's needs while paving the way for future success in a constantly evolving market.

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