Dan Cummins Increases Sales with Targeted Direct Mail Campaigns

The Situation
The Dan Cummins Auto Group, operating two Chrysler Dodge Jeep Ram (CDJR) and two Buick stores near Lexington, Kentucky, faced a common challenge: re-engaging previous sales customers. With a desire to create a comprehensive marketing campaign, they aimed to bring back former customers and increase vehicle sales. However, they needed a strategic approach to effectively reach their target audience and motivate them to return.
The Solution
Enter PureCars and the AutoMiner Customer Data Platform (CDP). Partnering with the Dan Cummins team, PureCars aimed to clean and segment the existing customer data, resulting in a more efficient and effective database. This refined database became the foundation for hyper-targeted marketing efforts, utilizing both digital channels and traditional direct mail.
The AutoMiner CDP played a crucial role by generating refined lead lists and producing customized direct mail tailored specifically to lost customers. This personalized approach aimed to rekindle interest and drive these customers back to the dealership. Additionally, the teams worked together to ensure consistent branding across all online and offline marketing materials and channels, providing a unified and professional appearance.
The Impact
The results were immediate and impressive. On the same day the AutoMiner Direct Mailer pieces were sent out, the Dan Cummins Auto Group secured 15 appointments before closing. Tony Klarakis, the CMO, was thrilled, noting that since the campaign's launch, the dealership has been selling a car nearly every day
The Results
Over a 30-day period, the campaign delivered remarkable outcomes across the four stores:
- 62 units sold
Conclusion
In the competitive world of automotive sales, staying connected with past customers can be a game-changer. The Dan Cummins Auto Group's experience demonstrates that with the right tools and strategies, dealerships can effectively re-engage their audience and achieve sales success. For any automotive dealership looking to enhance sales and customer loyalty, targeted direct mail campaigns, powered by refined data, offer a proven path to success.
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